RoutineAnchor
Support
Routines that flex, momentum that never resets.
Fastest help: email support@routineanchor.app with what happened and your iOS version. A human reads every message.
My reminders aren’t arriving
Check two switches: Alarms & reminders on the You tab inside the app, and iOS Settings ▸ Notifications ▸ RoutineAnchor. If notifications are off at the system level, the app shows a shortcut straight to the right Settings screen under the toggle.
I got a new phone — where are my routines?
Your data syncs through your own iCloud. Sign into the same Apple Account on the new device, install RoutineAnchor, and give it a moment — everything drifts back on its own. There is no RoutineAnchor account or password.
My purchase isn’t showing up
Tap Restore purchases on the You tab or the upgrade screen. If you subscribed under a different Apple Account, sign in with that account and restore again. Refunds are handled by Apple at reportaproblem.apple.com.
The widget says nothing is running
The widget and Live Activity mirror a run in progress — start a routine and they wake up. If they never do, remove and re-add the widget once.
What are “free rescues”?
Everyone gets three runs where auto-compression genuinely rescues a late start, free — so you can feel the app’s signature move before deciding on Pro. A rescue is only used when compression actually engages, never just because a routine has a finish-by time.
Focusing with friends says “coming soon”
Honesty policy: we never advertise what hasn’t been proven end-to-end. The moment shared sessions pass our device-to-device verification, the copy changes — not a day sooner.
Feature ideas & feedback
Genuinely wanted — especially the “this tiny thing would help my brain” kind. Same address: support@routineanchor.app.